Refund and Returns Policy

Refund Policy – deshichuijhalbd

Thank you for shopping with deshichuijhalbd. We value your satisfaction and strive to provide the best quality products and services. Please read our refund policy carefully.

1. No Refund for Food Items

As we sell perishable food items (e.g., Chui Jhal), we do not offer refunds once the product has been shipped or delivered. All sales are final.

2. Damaged or Wrong Product

If you receive a damaged or wrong product, please contact us within 24 hours of receiving your order. We will verify the issue and send you a replacement if eligible.

To process the issue, please provide:

  • Your order number

  • A clear photo of the product and the package

  • A brief description of the issue

3. Return Policy

We do not accept returns for any reason other than:

  • Damaged product during delivery

  • Incorrect item delivered

You must notify us within 24 hours of receiving the item. After that, we may not be able to take action.

4. Contact Us

If you have any questions about our refund policy, please contact us via:

📞 Phone: [Your phone number]
📧 Email: [Your email address]
📱 Facebook Page: [Your Facebook link, if any]